Reduce costs, increase turnaround and automate
The order management functionality in our inventory management systems — FITS & INFOmatch — enables end users to directly order market data products and other information services through an integrated product catalog. The flexible approval process allows heads of desks and cost-center managers to monitor costs, approve purchases, and determine which types of purchases are routed to whom for approval. In addition, it permits checking ordered products and services against defined profiles per desk & department.
At any stage of the ordering process, end users are able to track the status of their requests online in real time. The open (free text) request and chat functionality connects data consumers directly with the firm’s market data & business information services teams and serves as a centralized audit trail of communications about data subjects, rather than in a series of fragmented emails.
FITS’s & INFOmatch’s Order Management module not only automates the entire order process, but it allows you to dramatically improve turn-around time on requests. Use Order Management to reduce your administrative burden so you can concentrate on adding value to the business. It enhances transparency, customer care and end user responsibility.