Understanding the actual usage of online resources
Visibility into the actual usage of online subscriptions — such as market data, research & SaaS licenses — as well as installed desktop applications (including terminals) is very important. Having a centrally controlled system where you can compare the basic usage between multiple vendors, provides you with valuable information at your fingertips.
Detailed usage statistics help you identify gaps in internal training & processes and categorize the sections of a subscription that are being heavily used. This helps you negotiate better contracts and allows you to streamline research & other information services workflows within your organization, driving operational efficiency across the board.