Ideal for WFH environments
A centralized hub to track requests ensures team members locally and globally have access to progress reports, transparent communications and task management despite varying locations and time zones.
TRG Screen's Quest ensures all team members can collaborate on and track requests, and that ultimately, not only will this ensure better workflows, but also serve as a knowledge base to be utilized in the future. Leverage previous work to respond to new requests, and create FAQs and other self-service resources with ease.
Custom reports for KPIs
Having a comprehensive request management service also allows you to better understand your team's performance and immediately bring up and share insights. With management metrics on hand, you will always be aware of whether you are on target, and meet deadlines.