It is no secret that the pandemic forced many firms out there to be critical of expenditure, and forced many businesses to evaluate how they were spending their money, and where it was possible to save costs in a downturned economy. This AmLaw 200 firm was no exception.
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Annually, TRG Screen conducts a Customer Satisfaction Survey where clients are given the opportunity to provide feedback on TRG Screen’s support and services - and identify areas for improvement - assisting our teams with roadmaps for improved customer satisfaction.
It’s difficult to ask for the resources your team needs when you can’t justify why you need them. As an information professional team leader, or team member, you might know that you need to right-size certain subscriptions, purchase new ones or do away with some that are being under-utilized - ultimately saving costs and boosting team efficiency - but it is difficult to justify this to management until you have established the reasons why, and can back them up.
As a result of Covid-19 many businesses have maintained work from home office hours even as things return to a relative normal. Work from home has its advantages but one concerning factor at the top of every IT department’s mind is security. Managing user behaviors within enterprise subscriptions consistently across a firm is a challenging enough task as it is - especially when the number of users accessing those subscriptions is high. With so much remote working this challenge becomes even greater.
Although, like many shows worldwide, most legal events TRG Screen attended this year were virtual, it was a busy events season none the less! And, we held our virtual Legal User Group meeting series as well.
The core tasks of managing market data inventory are well-known but only by looking “beyond the core” do insights that really add value and save time and money reveal themselves.
That was the message delivered by Richard Mundell, Chief Product Officer of market-leading enterprise subscription management company TRG Screen, to the DKF conference.
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